Sarkari Data
Official Consumer Safety Advisory

This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://wss.mahadiscom.in/wss/wss) for bill payment and account verification.

Administrative Hierarchy
NationIndia
DistrictThane
UtilityMSEDCL - Kalyan & Dombivli Circle (Mahavitaran)
ElectricityRegional Scope

MSEDCL - Kalyan & Dombivli Circle (Mahavitaran)

महावितरण - कल्याण व डोंबिवली मंडल (विद्युत)

State-owned electricity distribution utility established under the Companies Act pursuant to the restructuring of the erstwhile MSEB under the Electricity Act 2003. Responsible for LT and HT electricity distribution, billing, feeder management, and grid maintenance across the Kalyan and Dombivli industrial and residential zones.

Department / ProviderMaharashtra State Electricity Distribution Company Limited (MSEDCL / Mahavitaran)
Utility TypePower Distribution Utility (DISCOM)
Primary Area ServedDombivli East, Dombivli West, Kalyan East, Kalyan West, and surrounding rural Kalyan taluka
Administrative SeatDombivli, Thane

Official Consumer Service Portal

Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.

Emergency & Breakdown Helplines

National Power Outage & Breakdown Helpline
24x7 toll-free centralized electricity supply helpline
1912
MSEDCL Centralized Customer Care
Toll-free consumer grievance redressal
1800-233-3435

Authorized Civic Services & Operational Functions

Mandated public services provided by MSEDCL - Kalyan & Dombivli Circle (Mahavitaran) under its citizen charter:

Low Tension (LT) Residential & Commercial Electricity Supply
High Tension (HT) Industrial Grid Connections (MIDC Dombivli)
Online New Service Connection (NSC) Application
Monthly Energy Bill Payment & Consumption History
Power Outage Lodgement & Breakdown Tracking
Solar Rooftop Net-Metering Approvals

Statutory Governance & Regulatory Framework

Electricity Act 2003 & Maharashtra Electricity Regulatory Commission (MERC) Regulations

Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.

Administrative Office & Jurisdiction

Field Office Address

Tejashree Building, MSEDCL Circle Office, Near Subhash Maidan, Kalyan West, District Thane, Maharashtra - 421301

PIN Code: 421201
Jurisdiction Links
City Profile: Dombivli
District Administration: Thane District
State Government: Maharashtra

Other Civic Utilities in Dombivli & Thane

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