Sarkari Data
Official Consumer Safety Advisory

This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://www.mahanagargas.com/CustomerService/PayBill.aspx) for bill payment and account verification.

Administrative Hierarchy
NationIndia
DistrictThane
UtilityMahanagar Gas Limited (MGL) - Thane & Dombivli GA
GasRegional Scope

Mahanagar Gas Limited (MGL) - Thane & Dombivli GA

महानगर गॅस लिमिटेड - ठाणे व डोंबिवली भौगोलिक क्षेत्र

Authorized City Gas Distribution entity under Petroleum and Natural Gas Regulatory Board (PNGRB) operating steel and MDPE pipeline grids for domestic, commercial, and industrial Piped Natural Gas (PNG) and Compressed Natural Gas (CNG) stations across the Mumbai Metropolitan Region.

Department / ProviderMahanagar Gas Limited (Joint Venture of GAIL & Government of Maharashtra)
Utility TypeCity Gas Distribution (CGD - PNG & CNG)
Primary Area ServedThane City, Dombivli, Kalyan, Ulhasnagar, and Ambernath Geographical Areas
Administrative SeatDombivli, Thane

Official Consumer Service Portal

Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.

Emergency & Breakdown Helplines

MGL Gas Leakage & Emergency Response Cell
24x7 toll-free rapid emergency response for gas odor or pipeline breach
1800-266-9900

Authorized Civic Services & Operational Functions

Mandated public services provided by Mahanagar Gas Limited (MGL) - Thane & Dombivli GA under its citizen charter:

Domestic Piped Natural Gas (PNG) Household Connection
Commercial & Industrial Bulk Natural Gas Reticulation
Bimonthly PNG Meter Reading & Online Bill Payment
CNG Fuel Retailing via Authorized Dispensing Stations
Pipeline Safety Inspection & Emergency Leakage Containment

Statutory Governance & Regulatory Framework

Petroleum and Natural Gas Regulatory Board (PNGRB) Act 2006

Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.

Administrative Office & Jurisdiction

Field Office Address

MGL Sub-Regional Office, MIDC Phase 2, Near Pendharkar College, Dombivli East, Maharashtra - 421204

PIN Code: 421204
Jurisdiction Links
City Profile: Dombivli
District Administration: Thane District
State Government: Maharashtra

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