This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://www.kdmc.gov.in/kdmc/CitizenPortal.html) for bill payment and account verification.
KDMC Sewerage & Drainage Operations Division
केडीएमसी सांडपाणी व मलनिस्सारण विभाग
Municipal wastewater authority managing the underground sewer networks, intermediate pumping stations (SPS), and modern Sewage Treatment Plants (STPs) complying with National Green Tribunal (NGT) and MPCB effluent discharge standards into the Ulhas river basin.
Official Consumer Service Portal
Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.
Emergency & Breakdown Helplines
Authorized Civic Services & Operational Functions
Mandated public services provided by KDMC Sewerage & Drainage Operations Division under its citizen charter:
Statutory Governance & Regulatory Framework
Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.
Administrative Office & Jurisdiction
Sewage Treatment Plant (STP) Complex, Near Motagaon, Dombivli West, District Thane, Maharashtra - 421202