This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://www.kdmc.gov.in/kdmc/CitizenPortal.html) for bill payment and account verification.
KDMC Water Supply & Distribution Department
केडीएमसी पाणी पुरवठा व वितरण विभाग
Civic engineering wing of KDMC executing raw water intake from Ulhas River and Barvi Dam reservoirs, water treatment at Netivali and Mohili filtration plants, and piped distribution across all wards in Kalyan and Dombivli.
Official Consumer Service Portal
Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.
Emergency & Breakdown Helplines
Authorized Civic Services & Operational Functions
Mandated public services provided by KDMC Water Supply & Distribution Department under its citizen charter:
Statutory Governance & Regulatory Framework
Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.
Administrative Office & Jurisdiction
KDMC Ward Office 'F', Kopar Cross Road, Dombivli West, District Thane, Maharashtra - 421202