Sarkari Data
Official Consumer Safety Advisory

This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://wss.mahadiscom.in/wss/wss) for bill payment and account verification.

Administrative Hierarchy
NationIndia
DistrictThane
UtilityMSEDCL Dombivli East Sub-Division Office
Public Utility OfficesCity Scope

MSEDCL Dombivli East Sub-Division Office

महावितरण डोंबिवली पूर्व उपविभाग कार्यालय

Operational sub-divisional field office responsible for consumer billing dispute hearings, sanctioned load enhancement, commercial name-transfer approvals, physical bill payment counters, and local distribution transformer (DTC) maintenance.

Department / ProviderMaharashtra State Electricity Distribution Company Limited (MSEDCL)
Utility TypeAdministrative Utility Division Office
Primary Area ServedDombivli East residential hubs including Phadke Road, Ayre Road, and Ramnagar
Administrative SeatDombivli, Thane

Official Consumer Service Portal

Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.

Emergency & Breakdown Helplines

MSEDCL Dombivli East Breakdown Cell
Local substation breakdown desk
0251-2445858

Authorized Civic Services & Operational Functions

Mandated public services provided by MSEDCL Dombivli East Sub-Division Office under its citizen charter:

Physical Energy Bill Payment Kiosk & Cash Counter
Consumer Name Change / Load Enhancement Application Verification
Defective Electric Meter Verification & Testing Escrow
Local HT/LT Distribution Substation Control
Electricity Bill Correction & Arrears Settlement Desk

Statutory Governance & Regulatory Framework

Electricity Act 2003 & Standards of Performance (SOP) Rules

Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.

Administrative Office & Jurisdiction

Field Office Address

MSEDCL Sub-Division Building, Near Savitribai Phule Natyagruha, MIDC Phase 2, Dombivli East - 421204

PIN Code: 421204
Jurisdiction Links
City Profile: Dombivli
District Administration: Thane District
State Government: Maharashtra

Other Civic Utilities in Dombivli & Thane

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