Sarkari Data
Official Consumer Safety Advisory

This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://www.iglonline.net/consumer-zone) for bill payment and account verification.

Administrative Hierarchy
NationIndia
StateDelhi
DistrictNew Delhi
UtilityIndraprastha Gas Limited (IGL) - Delhi
GasRegional Scope

Indraprastha Gas Limited (IGL) - Delhi

इंद्रप्रस्थ गैस लिमिटेड (आईजीएल)

Sole authorized City Gas Distribution utility in the National Capital Territory of Delhi under PNGRB, supplying piped natural gas for household cooking, commercial catering, industrial furnaces, and vehicular CNG networks.

Department / ProviderIndraprastha Gas Limited (Joint Venture of GAIL, BPCL & Government of NCT of Delhi)
Utility TypeCity Gas Distribution (CGD - PNG & CNG)
Primary Area ServedNational Capital Territory of Delhi, Noida, Greater Noida, and Ghaziabad
Administrative SeatConnaught Place, New Delhi

Official Consumer Service Portal

Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.

Emergency & Breakdown Helplines

IGL 24x7 Gas Emergency & Leakage Helpline
Emergency leakage and safety control room
155216

Authorized Civic Services & Operational Functions

Mandated public services provided by Indraprastha Gas Limited (IGL) - Delhi under its citizen charter:

Domestic Piped Natural Gas (PNG) Connection Sanction
Commercial & Industrial Gas Pipeline Reticulation
Online Gas Bill View, Payment & Self-Meter Reading
CNG Filling Station Network Information
Gas Safety Audits & Emergency Pipeline Maintenance

Statutory Governance & Regulatory Framework

Petroleum and Natural Gas Regulatory Board (PNGRB) Act 2006

Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.

Administrative Office & Jurisdiction

Field Office Address

IGL Bhawan, 4 Community Centre, Sector 9, R.K. Puram, New Delhi - 110022

PIN Code: 110001
Jurisdiction Links
City Profile: Connaught Place
District Administration: New Delhi District
State Government: Delhi

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