This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://djb.gov.in) for bill payment and account verification.
Delhi Jal Board (DJB) - New Delhi Water Supply
दिल्ली जल बोर्ड (डीजेबी) - नई दिल्ली जल आपूर्ति
Statutory water authority responsible for production and distribution of potable drinking water derived from Yamuna, Ganga, and Bhakra storage, treatment across primary WTPs (Wazirabad, Sonia Vihar, Haiderpur), and piped supply across the National Capital.
Official Consumer Service Portal
Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.
Emergency & Breakdown Helplines
Authorized Civic Services & Operational Functions
Mandated public services provided by Delhi Jal Board (DJB) - New Delhi Water Supply under its citizen charter:
Statutory Governance & Regulatory Framework
Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.
Administrative Office & Jurisdiction
Varunalaya 'B' Building, Jhandewalan Extension, New Delhi - 110005