Sarkari Data
Official Consumer Safety Advisory

This is an independent informational directory. Neither Sarkari Data nor authorized utility staff will ever ask for banking passwords or UPI PINs to clear "overdue electricity/water disconnects". Use only the official service portal (https://bwssb.karnataka.gov.in/page/Citizen+Services) for bill payment and account verification.

Administrative Hierarchy
NationIndia
UtilityBWSSB - Bengaluru Water Supply and Sewerage Board
WaterCity Scope

BWSSB - Bengaluru Water Supply and Sewerage Board

बीडब्ल्यूएसएसबी - बेंगलुरु जल आपूर्ति और सीवरेज बोर्ड

Autonomous statutory body constituted in 1964 for supplying water from the Cauvery River stages I-V and managing comprehensive sewerage networks and advanced wastewater treatment plants across Bengaluru.

Department / ProviderBengaluru Water Supply and Sewerage Board (Government of Karnataka)
Utility TypeWater Supply & Sewerage Board
Primary Area ServedBruhat Bengaluru Mahanagara Palike (BBMP) Area, including Whitefield and IT Corridor
Administrative SeatWhitefield, Bengaluru Urban

Official Consumer Service Portal

Direct access to the authorized digital portal for online bill payment, new connection sanction, meter test request, and outage complaint lodging.

Emergency & Breakdown Helplines

BWSSB 24x7 Customer Care & Water Tanker Desk
Toll-free water supply and sewerage helpline
1916

Authorized Civic Services & Operational Functions

Mandated public services provided by BWSSB - Bengaluru Water Supply and Sewerage Board under its citizen charter:

Cauvery Piped Drinking Water Distribution
New Water & Sanitary Connection Application (Sajala)
Online Monthly Water & Sewerage Bill Payment
Sewage Treatment Plant (STP) Monitoring & Dual Piping Audits
Sanitary Blockage & Sewage Overflow Clearing

Statutory Governance & Regulatory Framework

Bangalore Water Supply and Sewerage Act 1964

Operations, tariffs, quality of service norms, and consumer charter standards are governed by statutory guidelines enacted by Parliament, State Assemblies, and sector-specific regulators (such as CERC, SERCs, PNGRB, or Central/State Pollution Control Boards). Citizens facing unresolved grievances can escalate matters to the designated statutory ombudsman or appellate authority.

Administrative Office & Jurisdiction

Field Office Address

Cauvery Bhavan, K.G. Road, Bengaluru, Karnataka - 560009

PIN Code: 560066
Jurisdiction Links
City Profile: Whitefield
District Administration: Bengaluru Urban District
State Government: Karnataka

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